Shipping & Returns
We offer free shipping within the United Kingdom.
Standard Shipping - Delivered within 3-5 days (Delivered Monday-Saturday, excluding Bank Holidays)
Flat Rate - £0.00 per order
Overseas shipping is a flat rate of £8 per order
International Standard shipping. 7- 9 working days.
Return & Exchange Policy
We are confident that you will love our Toby and Alexander dog robes. However, if you are unhappy with your order please post it back to the address below within 30 days. We offer a full 30-day money back guarantee
Toby and Alexander Dog Robes
185 Topsham Road
Exeter EX2 6AN
Please enclose a copy of your sales receipt.
If you wish to cancel your order please contact us at firstname.lastname@example.org
Once dispatched, an order cannot be cancelled. but can be returned for a refund.
When returning an item, it is advisable to obtain proof of postage or send by a signed for service where possible.
All refunds will be processed within 48 hours of receipt of the returned goods.
We do not accept responsibility for items that have become damaged through misuse or abuse.
Return postage is the buyers’ responsibility.